Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us
Martina Zupanc Oberdorfer
ICHIGO Design e.U.
Weimarer Straße 66 | 1180 Vienna | Austria
Tel: +43 664 812 35 61
office@ichigovienna.com
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the withdrawal form linked below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of the withdrawal
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
Return
If you would like to return a product (e.g., due to damage), please download our return form (PDF) and fill it out. Send the completed form to office@ichigovienna.com.
Once we have received your form, we will send you a prepaid return label. You can use this to drop off the package at the appropriate drop-off point of the shipping provider.